Privacy Policy

We prioritise the security of your personal data and assets and are fully committed to safeguarding them.

Highspire Valtor collects and stores data necessary for your use of our trading platform. Our Privacy Policy below explains how we collect and store this information.

The following principles underpin our policy:

• To ensure full transparency about how we collect and store your personal data:

Our aim is to make clear how we collect and process your data so you can make informed decisions. We follow clear guidelines and processes for handling data on this official website. Our policy explains how it works and the specific methods we use, giving you clear and reliable information about how your data is used. You are in control.

We will always share information promptly whenever we determine you should be informed. Transparency is central to how we operate.

Our dedicated support team is available to answer any questions you may have about our processes, including our obligations under Ireland law. Please contact us at info@highspire-valtor.com.

• We will not use your personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Highspire Valtor services and connecting trader-members with third-party trading platforms. We may also process data to maintain and enhance our official website functions and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we process data as required to provide administrative and other business functions related to the Services we deliver to you, the client.

To provide better services tailored to your preferences and needs, Highspire Valtor processes personal data.

• To access the essential tools to protect your personal data and uphold your rights:

You can contact us at any time to access all of your personal data. We can also update or delete it where necessary. We can further facilitate requests to transfer this data to you or to a designated third party. We provide these services so you can better exercise your rights to privacy and control.

• Keep your personal data secure:

Our security systems use bank‑grade protections and meet the highest standards. While no system can be guaranteed 100% secure, we continuously enhance our defences and reinforce existing controls to maintain the strongest possible level of protection.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing, and sharing of all data relating to natural persons.

Our policy applies to all identifiable natural persons. This includes anyone who can be identified, or has already been identified, using data entrusted to us or information we hold and/or may combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not knowingly collect, or seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user or any data relating to a person under 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data needed to enable you to use our services. Where necessary, we may also request additional information to verify ownership of your account. To maintain and improve service quality, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

You are not obliged to provide your data. However, if you choose not to, we may be unable to deliver certain services, and your access to our platform may be limited.

4. What personal data do we collect? When you visit our official website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, record details such as your account activity, the IP address used, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data, we collect and store only the information you explicitly agree to share with us when you use our service to connect with a third-party trading platform.

The personal information you may have shared with third-party platforms can include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal data solely for the purposes set out in this Policy. All such activities comply with applicable laws in Ireland.

The company will only handle, process, or transmit your data in accordance with the applicable laws of Ireland. We rely on the following legal bases to do so:

• By submitting your details to the company, you consent to the storage and processing of your personal data. You also authorise us to transfer your data to the relevant third-party trading platform as required. Your consent covers the processing of your personal data for one or more specified purposes.
• The company may need to store and process your personal data to enhance its services, establish or defend legal claims, and pursue other legitimate interests, among other reasons.
• Data processing is necessary to comply with legal obligations.

If you’d like more information about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the corresponding legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, carry out user surveys and analysis, and provide other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be processed in accordance with that company’s privacy policy. This may include one or more digital trading platforms.

To better serve our clients and enhance our services, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company's rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In connection with significant business transactions—such as the sale of the company or seeking investment or a loan—we may share relevant data in a lawful and appropriate manner. The same applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and in collaboration with our advertising partners, in line with applicable law and standard industry practice.

Cookies are small data files stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences so we can personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics that support our strategic planning.

Broadly, our official website uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. They help the site recognise you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used where necessary and for their intended purposes:

Cookies are blocked or have been cleared

If you wish to delete or block cookies, you can do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some website features and functions may not work as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept for longer where required by applicable laws, regulations, or our internal policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. When that period ends, and with your consent, it will be shared for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services and/or for security reasons, personal data may be transferred to third countries (a country other than your own) and to international organisations under strict security protocols. We apply the highest standards of data protection to safeguard your data and ensure you retain access to all applicable legal rights and remedies in every case.

Throughout the European Economic Area (EEA), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2) and are subject to a legally binding, enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for international data transfers, and such transfers are carried out in accordance with these Clauses. You can read the Clauses on the European Commission’s official website: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to safeguard your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data with robust technical and organisational measures aligned with industry best practice. These controls help prevent unauthorised or accidental destruction, loss, or alteration of data.

Although we apply the highest levels of care and follow gold‑standard data protection procedures as required by law, it is not possible to guarantee in every circumstance that your personal data will remain entirely error‑free. Accordingly, we cannot be held liable where personal data is disclosed or suffers incidental, intangible, or consequential damage. This includes situations beyond our control, such as transmission errors, unauthorised third‑party access, or other similar causes.

When we receive legally binding requests from regulators or other authorities, we may be required to disclose your personal data to them. After disclosure under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Information sent over the internet, including personal data, may be intercepted and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

This website may include links to third-party applications and websites. These are independent of us, are not affiliates, and are outside the company’s control; our privacy policy does not apply to them. Each third party has its own policies and procedures for collecting and processing personal data, and we are not responsible for their practices. Please use such links at your own discretion.

Always review the privacy policy of any company or service on their official website before providing personal data. Confirm that their data collection, use and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of any changes on our official website and through any other appropriate channels. The latest version of the privacy policy will be posted on the website and will take effect immediately on publication, unless stated otherwise.

13. Your rights regarding your personal data

You retain full control and the final say over the use of all personal data, including the right to verify its accuracy, correct any errors, and delete it or restrict the scope and nature of our processing.

This page provides EEA residents with relevant information:

Your personal data is protected by the rights described herein. You may exercise these rights immediately by emailing the address below.

Accessing Your Rights

If the personal data you have provided is accurate, you may access it at any time. All personal data we process is accessible to us and therefore verifiable.

You can request access to your personal data at any time for verification, and we will provide it to you in electronic format. If you require additional copies of the data we process, beyond the first copy, we may charge a reasonable fee.

Rights granted under law and by our Privacy Policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where providing such access would infringe the rights and freedoms of others.

Right to Rectification

Any errors in your personal data, whether through omission or inaccurate information, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations: 1) if it has been processed without your consent or otherwise outside legal boundaries; 2) if you ask us to remove it and the Company has no legal obligation to retain it; 3) if you no longer agree to any processing by us, even where lawful and based on our or a third-party provider’s legitimate interests; and 4) if we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU law or the laws of any Member State. This also applies where data is required to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal data be restricted if you believe it is inaccurate.

If you ask us to restrict the use of your personal data, we will delete it except in the following cases: 1) where European Union or Member State law prevents deletion; 2) with your consent, where it is required to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided where you have consented, in any way, to its collection and where the processing is carried out by automated means.

You may request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. We cannot fulfil such a request if doing so would infringe the rights or freedoms of another natural person.

Your right to challenge the processing of your data

Even when the Company relies on our legitimate interests, or those of a third party service provider, you have the right to object to the processing and request that it cease. This does not apply where there are compelling legal grounds to continue, including the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You can withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This will not affect any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been affected by the processing of your personal data, each European Union Member State has an independent supervisory authority for this purpose. You may lodge a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is necessary, we will notify you of the extended deadline within one month of receiving your request.

Where possible, requested information will be provided to you electronically at no cost, unless this would conflict with applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or to refuse a request where it is unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity where we have reasonable doubts about the identity of the person requesting personal data, to protect data and maintain security.